Teltech Presents at the QuEST Forum's 2015 Americas Conference
The QuEST Forum is a global
association helping its members develop and implement quality and performance
practices that unite and improve the Information and Communications Technology (ICT)
Each year the Forum hosts a
number of Best Practices conferences for Europe, Asia and the Americas
dedicated to best practices sharing among its members. For the 2015 Americas Conference, Teltech
was invited to speak about its comprehensive End of Life solution set that has
set the standard for ROI to its clients while ensuring that all brand,
regulatory and environmental risks are managed and mitigated throughout the
A Teltech team consisting of CEO,
Lisa Hanlon, President, Danny Wade and SVP of Operations and Logistics, Chris
Rodgers attended the conference. On the
opening day and in the main hall, Danny and Chris presented Teltech’s End of
Life solution set, “Breathing New Life into End of Life” to a packed crowd of
industry leaders representing the world’s largest carriers and OEMs in ICT.
Danny opened up the presentation
by introducing the challenges today’s carriers face when implementing a network
wide decommissioning initiative. A
typical decom project takes place over an 18-36 month period, involves dozens
of companies managing up over a million serialized assets. Legacy thinking for legacy networks often
creates an artificial demark once the equipment is off the network. It’s at this point that “New Life” begins at
what was once considered ‘End of Life’.
Danny Wade – President of Teltech addresses the Forum
Through Teltech’s closed loop and
mature systems and process, Teltech seeks to return the highest ROIs for its clients
by effectively managing the End of Life process with a primary target of 100%
landfill avoidance. 100% landfill
avoidance helps ensure that value is extracted throughout the process and
returned to Teltech clients while equally ensuring a sustainable future for us all.
Throughout the EOL process
Teltech remains focused on managing brand, environmental and regulatory risks
by applying the best practices and over 50 standards of our Environmental,
Health and Safety experts to ensure that not only brand risks are managed but enhanced
by the completeness, accuracy and sustainable practices of the Teltech solution
Danny’s three decades of
experience was highlighted during the presentation with the full circle irony
that his first decade in the industry was spent manufacturing the equipment
that is now being ‘de-manufactured’ by Teltech today.
In addition to the US centric
view of ICT decommissioning, the human element was discussed in the ethics of
those companies that sometimes take a shortcut to decom initiatives by simply
offshoring e-waste to developing countries.
In these instances, archaic
processes are often utilized by families operating as a business and having
made the choice of ‘poison over poverty’.
As an example, acid washing and open flame de-soldering create toxic
byproducts that pollute the land, air and water as well as create health risks
for entire families and developing nations where e-waste is processed.
An additional byproduct of
offshoring e-waste is that integrated circuits are salvaged, processed,
counterfeited and then reintroduced into the US market. These counterfeit chips put our critical
military, health and transportation systems at risk.
Teltech’s closed loop process
ensures not only 100% landfill avoidance but that materials aren’t offshored
and are only processed by Teltech’s reliable downstream partners that comply
with all EPA and governmental agency requirements for responsible and
sustainable disposal of hazardous waste and e-waste.
Midway through the speech Danny
handed off to Teltech SVP of Operations and Logistics, Chris Rodgers who took a
deep dive into Teltech’s Reuse, Repurpose and Recycle processes.
Chris Rodgers - SVP of Operations and Logistics details the mechanics of
a complete EOL program
Chris detailed how Teltech and
Genesis Green have developed and refined the company’s capabilities over the
last 16 years to ensure our carrier and OEM clients can rest assured knowing
that their EOL initiative is in good hands continually seeking to optimize
their benefits and returns.
The end result of a well-managed
EOL program created a powerful brand identity for our client that won numerous
awards for their environmental and sustainability focused decom program. Teltech’s landfill avoidance total of 75
million lbs. had an equivalent benefit equal to removing 661,860 cars off the
road for 1 year.
Danny closed Teltech’s presentation with a powerful
message that a complete closed loop end of life program is the right choice for
many reasons for all companies in the ICT sector; “Not only is
this program good for the environment, the industry and the global community,
but it is also good business.”
The QuEST Forum’s 2015 Americas
conference was a first class production all around. Teltech was pleased to be a part of QuEST’s
2015 conference as well as participate and contribute in the Forum’s
Sustainability Initiative. We made a lot
of new friends and learned many creative and innovative best practices from the
other speakers at the event.
If you’d like to know more about
how Teltech can ‘Breathe New Life into your End of Life’ please contact Teltech
today by emailing us at firstname.lastname@example.org